The #1 CX Forum in Australia
Experience the Most Valuable Gathering Across The
Entire Customer Experience Ecosystem
August 13 - 14, 2025
| Marvel Stadium, VIC
Sarah Drieberg
Head of Customer Experience & Partnerships Hub Australia
Next Gen CX
4:15 PM PANEL DISCUSSION: WHAT’S NEXT FOR CX IN A HIGH COST-OF-LIVING LANDSCAPE?
As the sun sets on The Customer Show Exec Forum 2025, we’ll wrap up by looking at what the future holds for the Customer Experience Industry in Australia. As the pinch of rising cost-ofliving continues to effect customer spending and internal supply-chain costs, having a both direct and indirect effect on Customer Experience, join our deconstructed panel discussion to explore with panellists and audience members how the CX industry needs to pivot to maximise it’s potential. With prices and expectations steadily rising, how can customer experience be the competitive advantage that your business needs in 2025 and beyond?
Check out the incredible speaker line-up to see who will be joining Sarah.
Download The Latest Agenda
