Intercom is a customer communications platform that helps businesses build better customer relationships, and features the world’s best Messenger. It’s the only platform that delivers conversational experiences across the customer journey, with solutions for sales, marketing and support teams. Intercom is bringing a more personalised experience to all business-customer communication, powering 500 million conversations per month and connecting 4 billion unique end-users worldwide across its more than 25,000 paying customers—including Atlassian, Amazon and Lyft.

The company was founded in 2011 in San Francisco by Eoghan McCabe, Des Traynor, Ciaran Lee and David Barrett, with the mission to make internet business personal. Intercom was valued at $1.275 billion in 2018 and has secured $241 million in funding from investors including Kleiner Perkins, Bessemer Venture Partners, and Social Capital.