Missing out on real customer insight because of tedious manual coding or clunky CX platforms that only skim the surface?
Kapiche is a new wave feedback analytics platform that solves these problems for in-house customer insights teams at organisations including Zappos, Australia Post, nib, Medibank, Target, Seek and QBE.
Our insights platform delivers an unparalleled view into your customer’s experience, with no manual coding, prebuilt industry models or hand reading thousands of customer comments.
Our new approach to customer insights is data-agnostic, simplifying how you unlock this goldmine of data from any source, for deep, contextual customer intelligence that your company can actually use.
Finally, real customer intelligence.