FSM is A/NZ’s largest and best attended field service management event. As the landmark 10th anniversary, it was only fitting that this year’s event surpassed all expectations by attracting over 200 participants. I am very excited to see how the 2019 FSM conference will shape up and how we can continue to take it to new heights.
The Global Field Service Management Market is set for rapid growth and is expected to reach over AUD 9 Billion by 2023. This is fueled by AR and VR, Automation, Real Time Analytics, Artificial Intelligence and Drones. It is an exciting time for the industry as more organisations embrace mobility in a bid to improve productivity, lower operational costs and deliver customer centric services.