Eric Cheng
Enterprise Architect Komatsu Australia Pty Limited
Field Service Management Summit - Day 1 Program (Wednesday, 26 August)
4:40 PM Panel Discussion | Closing the Gap Between Digital Strategy and Onsite Execution
Despite ambitious transformation plans, many organisations struggle to make new tools and processes work on the ground. This session explores how to align digital strategy with operational reality and ensure automation, AI and new workflows translate into real improvement in the field. Despite ambitious transformation plans, many organisations struggle to make new tools and processes work on the ground. This session explores how to align digital strategy with operational reality and ensure automation, AI and new workflows translate into real improvement in the field.
Check out the incredible speaker line-up to see who will be joining Eric.
Download The Latest Agenda
