Interactive Knowledge Sessions: Resilient Operations and Design in Hospitals

Interactive Knowledge Sessions: Resilient Operations and Design in Hospitals 

9:00 am - 9:30 am Registration Opens

9:30 am - 11:30 am Operational Excellence & Risk Resilience in Healthcare Facilities

Healthcare facilities face mounting pressure to ensure quality, safety, and efficiency while managing complex medical equipment lifecycles. Risk management and continuous improvement are critical to sustaining uptime, compliance, and measurable ROI.  

Explore strategies on how quality improvement and equipment risk management can strengthen operational resilience and deliver quantifiable business value. 

What to expect: 

  • Applying quality management frameworks to improve patient safety, accreditation readiness, and operational efficiency 
  • Mapping equipment risks and implementing preventive maintenance to reduce downtime and extend asset life 
  • Leveraging digital asset management tools to streamline workflows and reduce staff burden 
  • Examining measurable outcomes such as reduced maintenance spend, improved compliance scores, and higher equipment uptime 

11:30 am - 12:20 pm Let’s Talk! Key Takeaways & Action Points

We will break into working groups to discuss and deep dive into each topic. There will be one rotation after 25 minutes.

12:20 pm - 1:20 pm Networking Lunch Break

We will break into working groups to discuss and deep dive into each topic. There will be one rotation after 25 minutes.

1:30 pm - 3:30 pm Designing Sustainable, Age‑Friendly & Patient‑Centric Facilities

The rising demand for age‑care services and sustainable healthcare infrastructure is reshaping how hospitals design patient‑facing spaces. Facilities must balance safety, comfort, and efficiency while meeting sustainability goals and delivering measurable outcomes.  

Explore strategies on how patient‑centric design and sustainability can transform hospital operations and care delivery. 

What to expect: 

  • Exploring patient‑centric layouts and frailty‑ready infrastructure that improve safety, satisfaction, and staff productivity
  • Integrating sustainability principles — energy efficiency, waste reduction, and green materials — into patient‑facing spaces
  • Examining measurable outcomes such as reduced length of stay, lower cost per bed, and improved patient satisfaction scores
  • Understanding how hospitals can prepare infrastructure for Asia’s 2030 aging demographic surge 

3:30 pm - 3:30 pm End of Pre-Conference Interactive Knowledge Sessions