Unlock the power of personalisation and join us at the industry's premier event dedicated to helping the enterprise leverage customer data for personalised consumer journeys that build loyalty and drive business growth.

Check out our full agenda to prepare for November's event, where we will cover:

• Customer Data & Identity Infrastructure – Build the real-time data backbone that enables scalable, compliant personalisation.

• Omnichannel Journey Orchestration – Deliver consistent, connected experiences across digital and physical touchpoints.

• AI & Predictive Personalisation – Move from static segments to intelligence-driven decisioning and proactive engagement.

• Content & Creative Delivery – Scale modular content with speed, relevance, and brand consistency.

• Privacy, Trust & Governance – Balance personalisation and compliance in a shifting regulatory landscape.

• Operating Models for Scale – Embed personalisation into cross-functional workflows, talent strategies and CoEs.

You can expect to hear from experts representing HSBC, L'Oreal, Expedia, The Guardian, Lloyds Banking, Sainsbury's, British Gas & many more!

80% of customers more likely to purchase from a company offering a personalised customer experience

 In today's competitive market, creating a personalized customer experience (CX) is crucial for brands aiming to attract and retain customers. Even if customers are more receptive to personalised experiences, it comes with its own set of challenges.

Uncover the top 10 challenges that CX leaders face and master strategies to conquer them in this must-read Solution Report!

Download your complimentary copy now and transform your customer experience today >>

Review the 2024 attendee list to prepare for the upcoming Personalisation Summit. Explore top brands and randomised job titles.

Unlock the full potential of customer data with our guide on building valuable data products.

Discover how top brands use personalization, predictive analytics, and loyalty programs to enhance customer experiences, streamline purchase journeys, and drive growth. Learn key strategies to leverage data for dynamic pricing, real-time decision-making, and personalized offers.

Get access now to stay ahead in today’s data-driven world and create experiences your customers will love!

How can AI-powered data transform your enterprise and elevate every customer interaction, driving long-term retention?

This research report, explores how companies can harness customer data and artificial intelligence (AI) to create personalized, seamless, and efficient customer experiences. Featuring insights from CX experts at Electrolux, H&M, Cash App, AquaCal, and Argano, along with CX Network’s own research, the report emphasizes the critical role of data quality, regulatory compliance, and the integration of AI into CX strategies. It also offers actionable steps to optimize data management, avoid bias, and design AI-driven experiences that boost competitiveness in today’s data-driven market.

>> Download your free copy today!

Unlock the power of personalisation and join us at the industry's premier event dedicated to helping the enterprise leverage customer data for personalised consumer journeys that build loyalty and drive business growth.

Check out our full agenda to prepare for November's event, where we will cover:

• Customer Data & Identity Infrastructure – Build the real-time data backbone that enables scalable, compliant personalisation.

• Omnichannel Journey Orchestration – Deliver consistent, connected experiences across digital and physical touchpoints.

• AI & Predictive Personalisation – Move from static segments to intelligence-driven decisioning and proactive engagement.

• Content & Creative Delivery – Scale modular content with speed, relevance, and brand consistency.

• Privacy, Trust & Governance – Balance personalisation and compliance in a shifting regulatory landscape.

• Operating Models for Scale – Embed personalisation into cross-functional workflows, talent strategies and CoEs.

You can expect to hear from experts representing HSBC, L'Oreal, Expedia, The Guardian, Lloyds Banking, Sainsbury's, British Gas & many more!

Interested in partnership opportunities? Check out our audience preview ahead of November.

Welcoming global marketing, CX & personalisation experts to London, sponsors can benefit from two co-located summits, with one joint exhibition space.

Whether you're trying to generate new leads or cement your reputation as a leading solution provider, this is the room to be in.