From Insights to Action: Scaling Personalised Experiences in a Privacy-First World

24 - 26 November 2025 | Hilton Syon Park, London, UK

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Gianfranco Cuzziol

Former Business Lead (Head of Customer) Dr Martens

Conference Day One - Tuesday 25th November

8:30 AM REGISTRATION AND MORNING NETWORKING

9:00 AM CHAIRPERSON’S OPENING ADDRESS & INTERACTIVE POLLING

Our summit commences with an interactive polling session where you can immediately benchmark your personalisation maturity against your peers in the room. This is a unique opportunity to share your key summit goals and identify fellow attendees who can help you conquer challenges in building scalable, ethical, and data-integrated personalisation strategies.

Guiding us through this session and the entire conference is Gianfranco Cuzziol, a renowned CRM & personalisation expert. With over 25 years of experience, Gianfranco has worked with major brands like Natura & Co (Aesop, Avon, Natura, The Body Shop), Dr. Martens, Disney, BMW, adidas, BT, and easyJet

Check out the incredible speaker line-up to see who will be joining Gianfranco.

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QUESTIONS?

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: 44 (0) 207 368 9300
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk