The Personalisation Paradox
Delivering AI Powered Relevance Without Intrusion
3 - 4 November 2026 | Hilton Kensington, London
Richard Dawson
Head of Loyalty & Personalisation Consulting Dunnhumby
With a background in WPP agencies and consultancy, Richard has spent over 15 years at dunnhumby, supporting partners in designing and implementing effective strategies across Loyalty, CRM, personalisation, and media. His experience and leadership have been instrumental in developing innovative solutions and enhancing customer engagement for dunnhumby’s clients worldwide.
Check out the incredible speaker line-up to see who will be joining Richard.
Download The Latest AgendaIn Partnership With:
QUESTIONS?
Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 113 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk
©2026 IQPC. All rights reserved.
