Interview

Scaling AI, robotics and connected worker technologies across a global supply chain is complex. Sysco Corporation, the world’s largest food distributor, is tackling this challenge through disciplined governance, a pilot‑to‑platform delivery model and a clear focus on frontline performance.

We sat down with Shatender Singh, Principal Enterprise Architect at Sysco, about leading the company’s connected worker transformation, from enterprise application strategy to POCs and pilots, with a strong focus on measurable business value and frontline alignment.

In this exclusive interview, you will learn how:

• Sysco evaluates and scales connected worker technologies through a rigorous governance model
• Real time information flow is central to reducing waste and strengthening reliability
• AI360 is boosting productivity and customer responsiveness
• Robotics and agentic AI fit into Sysco’s long term vision
• Sysco is building globally compliant, scalable solutions for diverse frontline roles

Scaling digital workflows and connected worker technologies across global manufacturing is complex. Archer-Daniels-Midland Company (ADM) is addressing this challenge with a frontline-first strategy, disciplined governance and a focus on measurable ROI.

We sat down with Tara Tolly, ADM's Vice President, Process Optimization & Transformation - Global Operations, to discuss how her work ensures that new technologies move beyond isolated pilots to deliver consistent value across more than 120 manufacturing sites worldwide.

In this exclusive interview, you will learn:

• How ADM builds a structured, repeatable approach for evaluating new technologies
• Which connected worker project at ADM has had the biggest impact on improved frontline operations
• How ADM decides whether a new connected worker tool is worth piloting
• What the biggest drivers behind ADM's investment priority are and how they ensure frontline worker buy-in
• And more!

Ahead of the 2025 Connected Worker Exchange Summit, we put together a playbook addressing two key challenges faced by senior plant and operational leaders:

• How to optimize plant operations with innovative connected worker solutions to streamline communication, enhance collaboration, and boost productivity
• How to optimize asset performance and minimizing unplanned downtime with advanced automation and end-to-end monitoring and reporting tools
  

Read as representatives from Western Midstream and Marathon Petroleum Corporation share practical strategies for optimizing plant operations and asset performance, minimizing downtime, and effectively quantifying ROI for connected worker technologies.

Scaling AI, robotics and connected worker technologies across a global supply chain is complex. Sysco Corporation, the world’s largest food distributor, is tackling this challenge through disciplined governance, a pilot‑to‑platform delivery model and a clear focus on frontline performance.

We sat down with Shatender Singh, Principal Enterprise Architect at Sysco, about leading the company’s connected worker transformation, from enterprise application strategy to POCs and pilots, with a strong focus on measurable business value and frontline alignment.

In this exclusive interview, you will learn how:

• Sysco evaluates and scales connected worker technologies through a rigorous governance model
• Real time information flow is central to reducing waste and strengthening reliability
• AI360 is boosting productivity and customer responsiveness
• Robotics and agentic AI fit into Sysco’s long term vision
• Sysco is building globally compliant, scalable solutions for diverse frontline roles

Scaling digital workflows and connected worker technologies across global manufacturing is complex. Archer-Daniels-Midland Company (ADM) is addressing this challenge with a frontline-first strategy, disciplined governance and a focus on measurable ROI.

We sat down with Tara Tolly, ADM's Vice President, Process Optimization & Transformation - Global Operations, to discuss how her work ensures that new technologies move beyond isolated pilots to deliver consistent value across more than 120 manufacturing sites worldwide.

In this exclusive interview, you will learn:

• How ADM builds a structured, repeatable approach for evaluating new technologies
• Which connected worker project at ADM has had the biggest impact on improved frontline operations
• How ADM decides whether a new connected worker tool is worth piloting
• What the biggest drivers behind ADM's investment priority are and how they ensure frontline worker buy-in
• And more!