Emer Cassidy

Head of Trust and Safety Zalando

An Oxford educated Lawyer Emer has spent the last 15 years working on Trust and Safety and Compliance issues across a range of products at Google, Meta, TikTok and Zalando.

Conference Day One - Tuesday 24th March 2026

5:30 PM Panel Discussion: Trust & Safety Over Time: Experience and Evolution

Behind today’s frameworks and playbooks lies a decade of trial, error, and unexpected lessons. In this lively panel, long-standing Trust & Safety leaders will share the fun, strange, and sometimes unnerving stories that shaped the field. From the early days of reactive moderation to today’s proactive risk models, the discussion will uncover what’s changed, what hasn’t, and what we must hold onto as we look ahead.

War stories and lessons learned from the past 10 years of Trust & Safety
How the discipline has evolved - and the pivotal moments that shaped it
Applying yesterday’s lessons to today’s challenges and tomorrow’s risks
Reflections on the human side of T&S - the highs, lows, and everything in between

Check out the incredible speaker line-up to see who will be joining Emer.

Download The Latest Agenda

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