18 - 19 June, 2019 | Sir Stamford Circular Quay, Sydney, NSW

Conference Day One: Tuesday, 18th June 2019


Conference Chair:
Luke Fleming, Workforce Planning Manager at International Convention Centre Sydney

Luke Fleming

Workforce Planning Manager
International Convention Centre Sydney

9:10 am - 9:50 am Developing Talent and Succession Plans at PACCAR for the Next Generation Workforce

PACCAR’s talent development and succession plan program identified the talent gap between current capabilities against future requirements. A program involving training, skills development, rotation projects, promotion and coaching was then established which has led PACCAR to develop a job capability matrix for each key role for now and the future.

  • Analysing and identifying your future business and talent needs
  • Conducting a capability audit and gap analysis
  • Developing the Talent Acquisition, Development and Retention plan
  • Optimising and reinventing your existing workforce to meet future capability demands
Robert Brierley, Director of Human Resource at PACCAR Australia

Robert Brierley

Director of Human Resource
PACCAR Australia

9:50 am - 10:20 am The Rise of the Blended Workforce: Are You Setting Your Business up for Success?


Nick Best, Enterprise Sales Manager at Expert360

Nick Best

Enterprise Sales Manager

10:20 am - 10:50 am Speed Networking Session

An effective structured interactive session designed to help expand your network through one-to-one focused conversations. Bring your business cards!


Interactive Discussion Groups (IDGs)

This is your chance to make your conference experience truly interactive and collaborative. Each IDG is set in a roundtable format and will be facilitated by an expert practitioner in the space. In two rotations, each IDG will last for 25 minutes, allowing you to pick the two top of mind topics you wish to discuss and solve.


11:20 am - 12:20 pm Workforce Planning and Flexible Working: Creating Harmonising Strategies to Keep Frontline Staff Engaged
Lauren Levin, Flexibility Manager at Clayton Utz

Lauren Levin

Flexibility Manager
Clayton Utz


11:20 am - 12:20 pm Diversity and Inclusion in Workforce Planning: Redesigning and Changing for the Future
Eric Troost, Head of People & Culture Business Partners at TAL

Eric Troost

Head of People & Culture Business Partners

12:20 pm - 1:20 pm NETWORKING LUNCH

1:20 pm - 2:00 pm CASE STUDY: Exploring Strategies to Ensure the Effective Supply, Demand and Building of Digital Talent to Respond to Next Generation Products and Servicing at Imperial Tobacco Australia into the 10 Year Human Capital Outlook

As part of the international Imperial Brands Corporation, Imperial Tobacco Australasia is experiencing an evolution, not revolution in its organisational transformation to build digital capability for the first time. During this session, Bronwyn will explore how the organisation is reengineering its talent brand to embrace a future workforce with digital capability.

  • Share the challenges that most organisations face on talent attraction but with the added complexity of a highly regulated industry that people aren’t sure of what is on the inside….;
  • Explore strategies that are shaping the future demand, supply and retention of talent within an industry that is evolving digitally. A strategic intention is to build capability from within as much as from outside;
  • Embracing trends like flexible working that enhance retention strategies to retain talent from both the traditional business and the new era of digital capability.
Bronwyn Carman, Human Resources Director Australasia at Imperial Tobacco Australia Limited

Bronwyn Carman

Human Resources Director Australasia
Imperial Tobacco Australia Limited

2:00 pm - 2:40 pm Head of HR Panel: Addressing Engagement, Capability and Development to Respond to the Changing Future of Work

  • Understanding the way people work and how their roles and responsibilities will change
  • Building engagement and commitment even from a casual, remote workforce, and how to attract and engage a flexible and adaptive pool of talent
  • Redefining your company culture and overcoming barriers to ensure effective people management and transitions into future new ways of working

Nicole Issaakidis, HR Director, Pacific at CBRE

Nicole Issaakidis

HR Director, Pacific

Sulal Mathai, Senior Executive Officer, Workforce Strategy and Planning at Danila Dilba Health Service

Sulal Mathai

Senior Executive Officer, Workforce Strategy and Planning
Danila Dilba Health Service


3:10 pm - 3:50 pm Driving Customer Innovation through Engaging the Frontline

  • Building effective change management strategies into an innovation-focused workforce planning process
  • Improving engagement through developing coaching, reward and recognition programs to empower staff in their roles to help with future performance and workforce growth
  • Designing for the future: How engagement and change management are essential to attracting and retaining talent when roles change

Samantha Abeydeera

Chief Operating Officer

3:50 pm - 4:20 pm CASE STUDY: Developing a Long Term Workforce Strategy to Prepare Sydney Water for an Increasingly Complex Future

To meet the challenges of rapid population growth, climate change and supporting the vision for a liveable, productive and sustainable city, Sydney Water is developing a Long Term Strategy. Darin will discuss the methodology and approach to strategic workforce planning and the overall workforce strategy to ensure Sydney Water has a workforce with the right capabilities, resilience and agility to meet the opportunities and challenges for the next 10 to 20 years.   Darin will discuss:
  • The complex, wicked problems city shapers like Sydney Water are facing and the impacts on traditional workforce strategies
  • Using data to facilitate insights, decisions and approaches to meet future capability requirements
  • The importance of collaboration – bringing together experts to develop strategy and generate support
  • Balancing flexible organisational learning with a comprehensively documented workforce strategy
Darin Fox, Project Lead, Long Term Workforce Strategy at Sydney Water

Darin Fox

Project Lead, Long Term Workforce Strategy
Sydney Water

4:30 pm - 5:00 pm Champagne Solutions Clinic

Choose one of the following topics to further identify, benchmark and analyse the key issues and challenges around operational and strategic workforce planning with your fellow delegates! Pick a note taker and representative from the table who will share the solutions after 20 minutes of discussion.