Tracking technicians on service calls, on an uber-like interface is quickly gaining popularity as a tool to improve customer experience and drive real time scheduling. But this presents a series of challenges, particularly with workforce optimisation and change management. It also raises questions around data integrity and security. This session will explore further.
Introducing a technology agnostic, integrating tracker to ensure seamless uptake
Workforce optimisation and change management
Addressing the questions around data security
Check out the incredible speaker line-up to see who will be joining Andrew.