Delivering Real Time, Data Driven Solutions in Field Operations to Improve the Customer Experience 

15-16 October 2020  |  ONLINE EVENT  |  8:50am-1:00pm AEDT

Speakers


Andrew Hurba
Andrew Hurba
National Systems and Processes manager – Equipment Service
Coca Cola Amatil
Branko Kondic
Branko Kondic
National Manager Digital Services
Schindler Ahead
Jamie Morais
Jamie Morais
Regional General Manager of Aftersales and Dealer Development
Nissan Motor Corporation
Simon Johnson
Simon Johnson
Area Manager of Service Operations
Queensland Urban Utilities
Wendy McLaren
Wendy McLaren
National Field Operations Manager
Lindt & Sprungli
Joe Kenny
Joe Kenny
Vice President, Global Customer Transformation & Customer Success
Service Max
Alan Fry
Alan Fry
Vice President, Asia Pacific & Japan
Zinier
Derek Laney
Derek Laney
Director, Product Marketing
Salesforce
Joe Mizzi
Joe Mizzi
General Manager - Technology Strategy & Transformation
BSA Limited
Andrew Vlachiotis
Andrew Vlachiotis
Vice President Service Management
IFS
Michael Gosling
Michael Gosling
IT Service Management Platforms Manager
Cubic Transportation Systems
Juan Martin
Juan Martin
Director and Co-founder
Phoenix Services
Rob Mannion
Rob Mannion
Manager Digital Experience
Sydney Water
Michael Dyson
Michael Dyson
Vice President of Sales
SOTI
Alex Leroux-McCarroll
Alex Leroux-McCarroll
Regional Director, APAC
SightCall
Peter Mazis
Peter Mazis
Business Development Manager NSW/ACT
Panasonic
Doug Fewtrell
Head of Technical and Compliance
Foxtel