Alex Lassauniere
Group Manager – IT Innovation & Architecture
Coates Hire
Conference Day Two: Wednesday, 17 April 2019
Wednesday, April 17th, 2019
11:30 AM Developing a Customer Facing Telematics focused Proof-of-Concept to Provide Greater Transparency to your Customers and Improved Equipment Tracking Capability
This session will delve into a proof-of-concept that Coates Hire implemented on 400 pieces of equipment with 2 of its customers. With customer expectations increasing, demanding more transparency and data – telematics provides a great opportunity to track and monitor equipment in real time. What is unique about this project is that it is an enterprise wide solution that practices data-as-a-service and there have been several learnings and wins along the way. Alex will address:
- Understanding what your customers really want in terms of transparency
- Identifying the best way to package data for your customers
- Navigating the crowded partner landscape and finding the best, most viable solution for your business
- Building a business case and taking the organisation on the journey
- Addressing challenges of data security and other learnings
Check out the incredible speaker line-up to see who will be joining Alex.
Download The Latest Agenda