Delivering Real Time, Data Driven Solutions in Field Operations to Improve the Customer Experience 

15-16 October 2020  |  ONLINE EVENT  |  8:50am-1:00pm AEDT

Field Service Management 2020 Virtual Summit Blog

Field Service Management 2020 | COVID-19 Update


For urgent questions, please call 02 9229 1000 or email

In light of the recent developments surrounding COVID-19, I wanted to provide you with some information leading up to the 12th Annual Field Service Management Summit 2020.

How to energize your Field Service Workforce Management – a 3 step program

By: Sumair Dutta, GE Digital

Three steps to focus on for field service leadership. This article was written by Sumair Dutta, Director of Digital Transformation for ServiceMax from GE Digital and originally published on March 21, 2019.

How to Leverage Field Service Management Software

By: Salesforce

Salesforce give us their take on how Field Service Management software is pivotal in managing and tracking field workers to best optimise workflow. This article was originally shared by Salesforce, our Lead Event Partner at FSM 2019.

7 Field Service Management Trends to Watch for in 2019

By: Kim O'Shaughnessy, Select Hub

predictions on the latest trends in the field service world. This piece was originally featured on Select Hub. 

Field Service Management 2018 Highlights

By: IQPC Sydney

Field Service Management is set to return to Sydney on the 16th-17th April, 2019. Here's a sneak peek of what to expect.