Queensland Urban Utilities have seen a 25% decrease in operational costs, a 25% increase in staff engagement and 300% increase in process safety. These milestones have been achieved through introducing greater autonomy and bringing the entire workforce in-house. This has significantly reduced risk and improved continuity which has inturn increased service outcomes.
This session will investigate further:
Developing a new industrial framework and upgrading the delivery model
Assessing the impact on risk and continuity when bringing the entire distributed workforce in-house
Increasing front-line autonomy
Up skilling and reassignment: Identifying and placing the right people in the right job
Check out the incredible speaker line-up to see who will be joining Danielle.