Executive General Manager
RSL LifeCare at Home
Conference Day One: Tuesday, 16 April 2019
Tuesday, April 16th, 2019
2:30 PM Developing a Scalable and Customer Centric Mobility Solution that Effectively Meets your Operating Needs
With all the changes that are occurring in the aged care sector, there is a greater focus on customer centricity. At the same they need to embed flexibility into their mobility platform to ensure that it is scalable to meet their operating needs. This session will delve into the RSL Care journey so far.
- Ensuring that your platform captures the right KPIs for aged care: Reflecting continuity and quality of care
- Getting the frontline staff on-board and keeping them engaged