17 - 19 August, 2020 | Doltone House - Darling Island, Sydney, NSW
Gavin Hudson, Executive General Manager at RSL LifeCare at Home

Gavin Hudson

Executive General Manager
RSL LifeCare at Home

Check out the incredible speaker line-up to see who will be joining Gavin.

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Conference Day One: Tuesday, 16 April 2019

Tuesday, April 16th, 2019

2:30 PM Developing a Scalable and Customer Centric Mobility Solution that Effectively Meets your Operating Needs

With all the changes that are occurring in the aged care sector, there is a greater focus on customer centricity. At the same they need to embed flexibility into their mobility platform to ensure that it is scalable to meet their operating needs. This session will delve into the RSL Care journey so far.

  • Ensuring that your platform captures the right KPIs for aged care: Reflecting continuity and quality of care
  • Getting the frontline staff on-board and keeping them engaged