01 - 03 April, 2020 | Sydney
Marne Martin, President of IFS Service at IFS

Marne Martin


President of IFS Service
IFS

Check out the incredible speaker line-up to see who will be joining Marne.

Download The Latest Agenda

Conference Day One: Tuesday, 16 April 2019

Tuesday, April 16th, 2019


4:30 PM How Your Service Business is Formula One-ready Through Digital and Business Transformation, Utilizing IFS’s Most Complete Field Service Platform

In this presentation Marne will talk about the importance of the complete lifecycle of Service Management, not just Field Management. The presentation will highlight how the digital transformation in Service management encompasses all elements of the service supply chain from customer enquiry to the call centre or automated customer portal, contractor management, reverse logistics and how to drive efficiency and not sacrifice customer satisfaction.