With increasing digitisation of work processes, successful delivery and execution of processes for great CX is dependent on successful collaboration with your IT digital partners, whether internal teams or external vendors.

Robert Ward, General Manager of Solutions Innovation at Chubb Fire & Security Australasia will talk through the importance asnd key strategies needed to create successful IT change.

• Hear from an IT insider on ways that you can work more effectively with your digital partners on project execution and outcomes.
• Tips for implementing seamless automation within your IT operations
• Checklists for digital upgrade / change out projects to minimise disruption