Delivering an Effective Field Service Culture to Support our People & Improve Processes through Real Time Data Driven Solutions

11 - 12 August, 2021  |  Doltone House Jones Bay Wharf, Sydney 

Robert Ward

General Manager Solutions Innovation Chubb Fire & Security Australasia

Main Conference Day Two : Thursday, 12 August 2021

Thursday, August 12th, 2021

1:40 PM Creating Successful IT Change Execution To Streamline Processes and Enable Seamless CX

With increasing digitisation of work processes, successful delivery and execution of processes for great CX is dependent on successful collaboration with your IT digital partners, whether internal teams or external vendors.

Robert Ward, General Manager of Solutions Innovation at Chubb Fire & Security Australasia will talk through the importance asnd key strategies needed to create successful IT change.

  • Hear from an IT insider on ways that you can work more effectively with your digital partners on project execution and outcomes.
  • Tips for implementing seamless automation within your IT operations
  • Checklists for digital upgrade / change out projects to minimise disruption

Check out the incredible speaker line-up to see who will be joining Robert.

Download The Latest Agenda