Andy McMahon is an AI engineering leader focused on turning modern AI capabilities into real-world systems at scale. As Principal AI Engineer at Barclays, he builds platforms and applications that bring generative AI and machine learning into production in complex, regulated environments. He is the author of Machine Learning Engineering with Python and a guest lecturer at Oxford.
As Barclays expands the use of AI agents across its internal platforms, observability is becoming the foundation that turns experimentation into safe, scalable capability. By embedding observability into the architecture from day one and working in lockstep with security and engineering governance, Andy's team can monitor how agents behave, what data they touch, and where usability gaps emerge in real time. This deeper visibility is enabling the bank to boost productivity and respond to issues faster in a rapidly evolving AI landscape, all while maintaining compliance.
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