CONFERENCE DAY ONE

This session explores how forward-thinking teams are embedding observability capabilities directly into developer workflows, enabling out-of-the-box visibility without friction. Learn how internal platforms are being equipped with preconfigured dashboards, automated instrumentation, and intuitive alerting to help developers detect and resolve issues early - without needing to become telemetry engineers.

• Building opinionated defaults for logs, metrics, and traces.
• Designing observability tooling that integrates seamlessly into the SDLC.
• Reducing cognitive load by abstracting complexity behind platform layers.
• Accelerating incident triage with developer-centric dashboards.
• How platform and SRE teams are redefining the developer’s role in system health.

Panos Tsilopoulos

Director Observability Platform Engagement
Nike

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Session Reserved for Honeycomb

SLOs are a powerful tool for aligning engineering teams around reliability goals - but only when they’re grounded in real user experience and business impact. This panel explores how leading organisations are designing meaningful service level objectives, enforcing error budgets, and using them to guide trade-offs between reliability, velocity, and innovation.

• Crafting actionable SLOs that reflect customer experience, not just system metrics.
• Using error budgets to navigate trade-offs between reliability and feature delivery.
• Embedding SLO thinking across product, platform, and business teams.
• Measuring SLO performance and tying it to business outcomes.
• Overcoming the cultural and tooling challenges of SLO adoption at scale.

Carol Morris

Head of Public Cloud SRE
Lloyds Banking Group

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S&P Global brought together several acquired businesses - each with its own tools, processes, and culture - into one cohesive Site Reliability Engineering (SRE) practice. In this session, Paul Maddocks share his journey with reference to:

• Rolling out a single SRE framework across different entities and product lines
• Enhancing buy‑in through clear, hands‑on communication and change support
• Improving key metrics like Mean Time to Recovery (MTTR) and Mean Time Between Failures (MTBF)
• Managing costs and boosting return on investment (ROI) by consolidating monitoring, incident response and automation tools

Paul Maddocks

Executive Director, Site Reliability Engineering
SP Global

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Session Available For Sponsorship

Toil — manual, repetitive, and low-value work — drains engineering capacity and slows down innovation. This session explores how SRE and platform teams are automating routine operational tasks to reclaim developer time and improve reliability. From self-healing infrastructure to intelligent alerting and workflow orchestration, we’ll look at the strategies and tools helping teams scale their operations without scaling their headcount.

• Identifying and eliminating sources of operational toil.
• Building automation into incident response, runbooks, and maintenance workflows.
• Using AI and ML to detect anomalies and trigger automated remediation.
• Measuring the impact of automation on team efficiency and system health.
• Best practices for scaling automation across diverse teams and environments.

Ruben Vilhena

Head of Software Development
SmartestEnergy

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Most enterprises begin their journey toward observability through fragmented landscapes. This session explores how platform and SRE teams are transforming their approaches by consolidating these tools into cohesive observability platforms that not only reduce noise but also enhance usability, improve incident response, and enable end-to-end observability at scale. The presenter will uncover practical strategies and insights that pave the way for not just an observability platform, but a thriving ecosystem that empowers teams and drives success. Throughout this journey, we will explore the following key themes:

• Designing Principles for Unified Observability Platforms: Understanding how to create a holistic view by integrating various observability tools, addressing organizational challenges, and fostering a culture of accountability.
• Balancing Flexibility with Standardization: Navigating the decision-making process for tool and data choices while ensuring teams have the autonomy they need to innovate without compromising system coherence.
• Driving Adoption with User-Centric Interfaces: Enhancing the experience for developers by providing intuitive workflows that cater to their needs and encourage collaboration across teams.
• Avoiding Hidden Costs and Duplication: Embracing platform thinking to optimize resources, streamline processes, and enhance overall efficiency, preventing unnecessary expenditures and redundancies.

Samuel Mota

IT Enterprise Observability - Global Director
Johnson & Johnson

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Session Available For Sponsorship

In highly regulated industries, observability must go beyond performance monitoring - it needs to support compliance, data protection, and secure operations. This panel explores how enterprises are designing observability systems that meet the needs of auditors, security teams, and regulators without compromising engineering velocity. We’ll discuss how to bake compliance into telemetry pipelines, manage sensitive data, and align observability with enterprise risk frameworks.

• Designing observability pipelines with data residency and privacy in mind.
• Managing access control, encryption, and auditability in observability tools.
• Supporting security operations and compliance reporting with real-time telemetry.
• Balancing visibility with privacy and governance requirements.
• Navigating cross-border data regulations and evolving compliance standards.

Session Available For Sponsorship

OpenTelemetry promises a unified, vendor-neutral approach to observability - but adopting it at scale comes with technical and organizational hurdles. In this panel, engineering and observability leaders share lessons learned from rolling out OpenTelemetry in complex environments. We’ll explore what it takes to drive adoption across teams, integrate with legacy systems, and align OpenTelemetry with broader observability strategies.

• Building internal alignment and education around OpenTelemetry adoption.
• Navigating compatibility with existing agents, SDKs, and monitoring tools.
• Managing the transition from proprietary instrumentation to open standards.
• Tuning performance, scalability, and data governance in production environments.
• Measuring success and sustaining momentum post-implementation.

As enterprises scale their observability programs, developer teams are often caught between rigid corporate tooling mandates and the need for fast, flexible response. This keynote explores how leading organizations are striking the right balance - building scalable, secure observability platforms without slowing down engineers or compromising developer autonomy. We’ll examine the cultural tensions between central IT and engineering teams, and how platform thinking, internal advocacy, and intuitive tooling can help observability scale with developers, not against them.

• Designing observability systems that support, not stifle, developer workflows.
• Striking the balance between standardization, security, and flexibility.
• How platform teams can partner with devs to drive adoption and value.
• Avoiding tool mandates that create friction and workaround behaviour.
• Making observability feel like a product — not a compliance checkbox.

Jean Burellier

Principal Software Engineer
Sanofi

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