Carol Morris

Head of Public Cloud SRE Lloyds Banking Group

As a passionate advocate for cloud hosting, Carol emphasises the importance of selecting the right applications for cloud migration, driven by strategic reasons beyond just cost efficiency. In her role as Head of Public Cloud SRE at Lloyds Banking Group, Carol is dedicated to ensuring optimal observability, enabling her team to swiftly detect and respond to incidents, thereby maintaining the highest standards of service reliability.

CONFERENCE DAY ONE

10:00 AM PANEL DISCUSSION: Setting and Measuring Service Level Objectives to Balance Reliability and Innovation

SLOs are a powerful tool for aligning engineering teams around reliability goals - but only when they’re grounded in real user experience and business impact. This panel explores how leading organisations are designing meaningful service level objectives, enforcing error budgets, and using them to guide trade-offs between reliability, velocity, and innovation.

Crafting actionable SLOs that reflect customer experience, not just system metrics.
Using error budgets to navigate trade-offs between reliability and feature delivery.
Embedding SLO thinking across product, platform, and business teams.
Measuring SLO performance and tying it to business outcomes.
Overcoming the cultural and tooling challenges of SLO adoption at scale.

Check out the incredible speaker line-up to see who will be joining Carol.

Download The Latest Agenda

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