Colm Campbell

Head of Engineering The Gym Group

CONFERENCE DAY TWO

3:00 PM PRESENTATION: Fostering a Resilient SRE Culture Built on Real-Time Observability

Culture is as critical to reliability as any tool or dashboard. This session explores how leading organisations are building SRE cultures rooted in real-time observability - where teams are empowered to detect, respond, and learn from incidents proactively. We’ll look at how observability is shaping everything from on-call practices and team structures to incident reviews and cross-functional collaboration.

Creating shared ownership of reliability across engineering and SRE teams.
Embedding observability into the daily routines of developers and operators.
Using real-time insights to inform decision-making and reduce burnout.
Designing on-call and escalation models that scale with system complexity.
Reinforcing resilience through post-incident learning and blameless culture.

Check out the incredible speaker line-up to see who will be joining Colm.

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