Federico Vrljicak

Federico Vrljicak

Vice President of Technology Mastercard
Federico Vrljicak

Federico Vrljicak is Vice President of Technology at Mastercard, where he leads worldwide Cloud and Infrastructure Operations. He leads at the intersection of SRE, Observability and AI, challenging the notion that humans should sit in the middle of every incident. His recent work focuses on enabling agentic automation: systems that detect, decide, and act before engineers are even paged. With over 20 years leading global platforms across Telefónica, NTT Data, América Móvil, and Microsoft, Federico has scaled operations through multiple technology shifts, from networks to cloud, and now to autonomous systems. Curious software engineer holding an Executive MBA from the University of Oxford, keeps himself very active as Start Path Ambassador mentoring startups on building scalable, future-ready technology strategies.

CONFERENCE DAY TWO

9:00 AM Presentation: From Spark to System: Operationalising Agentic AI in a Regulated, Real Time World

As financial systems accelerate and modernize, the real breakthrough isn't whether AI can help, it's how fast you can trust autonomous agents with real operational decisions. Recently, Agentic AI has become a powerful force inside Mastercard's observability and reliability strategy, driving faster adaptation and transforming incident response. Federico deep dives on how to make agents work in the real world across fragmented data, strict regulation, and ultra low latency environments.

• Scaling agentic operations by building the muscle required for safe delegation and continuous deployment
• Navigating regulatory and architectural hurdles, including fragmented data and the need to prove business ready ROI
• Evolving traditional SRE and observability practices to support agent driven automation and real time decision making

Check out the incredible speaker line-up to see who will be joining Federico.

Download The Latest Agenda