Modernising engineering platforms inside highly regulated, legacy-heavy organisations demands a different approach to SRE, automation, and self service. In this session, Tim Sutton shares how a global legal organisation is establishing SRE as a new capability, reducing reliance on bespoke, on prem infrastructure, and introducing secure automation and AI assisted operations, all while navigating cost pressures, data governance, and client trust.
• Establishing golden paths and standardised workflows to improve resilience locally and globally
• Exploring how self service and automation can scale safely, removing day to day platform bottlenecks
• Diving into how AI can support troubleshooting and operational workflows without compromising security or governance