Donovan Thomson

Head of Product Management - Platforms Utility Warehouse

With over 11 years of experience at the intersection of product leadership and software engineering, I specialize in designing, developing, and launching impactful products that achieve business outcomes and delight customers. My career highlights include driving the growth of a B2B startup to secure $170M in funding and contributing to the expansion of a FTSE-250 B2C platform with 1M+ customers.

CONFERENCE DAY ONE

1:30 PM PRESENTATION: Mining Gold from Legacy Platforms

During this session, Donavan Thomson, a strategy and development leader and the Head of Product-Platforms at Utility Warehouse, will discuss how UW transitioned from a monolithic application to a modular, platform-based architecture over the last seven years. A

communications platform, initially designed to streamline customer messaging, was recently reevaluated, unlocking nearly £2 million in cost savings by digitising processes and refining analytics. This presentation will outline the importance of:

  • Building close relationships with users and deeply understanding their goals.
  • Partnering with key teams to create momentum and demonstrate value.
  • Designing platforms that clearly separate concerns, leading to innovation.
  • Experimenting strategically to validate changes and minimise risk.

Check out the incredible speaker line-up to see who will be joining Donovan.

Download The Latest Agenda