Helen Shaffer

Spoiler alert - your platform is probably more complicated than it needs to be! Scaling platforms without the superpowers that Design teams bring to the table often leads to the same place: platforms that are overly complex, expensive to maintain, and impossible to scale. In this presentation Helen Shaffer - an experienced design team leader - will go through the crucial role design teams play in planning and scaling platforms - even when there’s no traditional user interfaces involved.

• Get a sense of how systems thinking can help you streamline your services, teams, and platform offerings.
• Mythbust common misconceptions about the discipline of Design in software organizations.
• Understand how the way Designers are trained to think compliments the programming mindset.
• See how the Design approach can help fill in the gaps in your organization’s understanding and alignment.