An experienced technical leader and hands-on software engineer with a strong focus on Continuous Delivery and Flow. Currently a Senior SEM at Evri, passionate about helping teams remove friction, improve delivery systems, and turn great ideas into reliably shipped software.
When usability breaks down, developers create shadow tooling, ignore guardrails and build their own paths which is leaving organisations with fragmented systems and more risk. This discussion unpacks why developers avoid the "official way," what usability failures look like in the real world, and how leaders rebuild trust through clarity, speed and better design.
Check out the incredible speaker line-up to see who will be joining James.
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