Joachim Karlsson is an experienced technology leader currently serving as Head of Developer Experience at SEB, where he drives engineering excellence and modernizes the developer environment through AI integration, platform engineering, and cutting-edge CI/CD pipelines. With a passion for technology, people, and team-building, Joachim combines his extensive developer background with strategic leadership to empower teams and streamline workflows.
With over 2,000 developers navigating legacy systems, heavy regulation and complex environments, SEB is building a powerful internal developer portal to cut friction, standardise workflows and help engineers ship faster with greater confidence. In this session, Joachim Karlsson reveals how SEB is defining golden paths, reducing choices and embedding compliance directly into the developer journey, creating a modern, streamlined experience.
When usability breaks down, developers create shadow tooling, ignore guardrails and build their own paths which is leaving organisations with fragmented systems and more risk. This discussion unpacks why developers avoid the "official way," what usability failures look like in the real world, and how leaders rebuild trust through clarity, speed and better design.
Check out the incredible speaker line-up to see who will be joining Joachim.
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