Joachim Karlsson is an experienced technology leader currently serving as Head of Developer Experience at SEB, where he drives engineering excellence and modernizes the developer environment through AI integration, platform engineering, and cutting-edge CI/CD pipelines. With a passion for technology, people, and team-building, Joachim combines his extensive developer background with strategic leadership to empower teams and streamline workflows.
When usability breaks down, developers create shadow tooling, ignore guardrails and build their own paths which is leaving organisations with fragmented systems and more risk. This discussion unpacks why developers avoid the "official way," what usability failures look like in the real world, and how leaders rebuild trust through clarity, speed and better design.
Check out the incredible speaker line-up to see who will be joining Joachim.
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