Infrastructure teams were traditionally measured on reliability but as developers become their customers and AI reshapes expectations, teams need a radical shift in how they design, deliver and evolve platforms. In this session, Stéphane Di Cesare, with a decade of expertise, unpacks what it really takes to transform an infrastructure function into DKG, a product driven organisation and one that prioritises usability, tackles documentation debt head on and adapts to AI cost pressures.
• Rebuilding infrastructure delivery around product grade discovery practices shadowing engineers, running surveys, validating pain points and eliminating friction at the source
• Taming documentation chaos through structured information architecture and ownership models that give developers clarity without relying on tribal knowledge
• Strategising AI adoption inside infrastructure teams, balancing cost, performance and organisational readiness as developers adopt AI faster than infra can support