This roundtable brings together senior leaders from the live service gaming and telecom space to explore how cross-industry collaboration can fuel innovation and growth. Moderated by Liam Deane, a Principal Analyst at Omdia, the session will highlight key market trends, shared challenges, and actionable partnership models. Attendees will gain insight into:

• Pinpointing growth opportunities and overcoming roadblocks across the video game and telecom sectors.
• Managing and setting expectations for service providers.
• Identifying opportunities for collaboration and mutual benefits between industries.

Liam Deane

Principal Analyst
Omdia

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As live service games evolve, so does the responsibility – treating player data with respect and compliance, while turning insight into impact is essential. During this interactive workshop led by Oscar Clark – author, speaker, and live operations pioneer – attendees will interact with one another to discuss the challenges and opportunities of:

• Knowing Your Duty to Players – Legal and ethical principles for data use, security, and integrity across updates.
• Structuring Data for Insight – How to design event triggers and parameters that actually tell you something useful and that can tap into ML/LLM AI 
• Running a DPIA the Right Way – Step-by-step approach to running a Data Protection Impact Analysis to assess data risks and compliance standards.
• Turning Player Actions into Strategy – Using event-level attribution and cohort analysis to drive continuous LiveOps improvement.

Oscar Clark

CEO
Stormlantern Consulting

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This workshop examines how legacy IPs can not only survive but thrive as live service games, grounding the conversation in a consumer-driven, expert analysis of Bungie’s Destiny 2. Presented by Michael Schade, CEO of ROCKFISH Games and an unabashed Destiny 2 superfan, this data-driven session brings together the perspectives of a player, an industry watcher, and a studio founder inspired by the lessons learned from Bungie’s blockbuster sci-fi shooter for his own space combat series, EVERSPACE. Dig deeper into:

• Analysing player-centric design choices that keep legacy IPs relevant in live service ecosystems.
• Translating lessons from Destiny 2 into actionable strategies for long-term engagement and monetisation.
• Bridging fan insight with studio leadership to inspire innovation in future game development.

Michael Schade

CEO & Co-Founder
ROCKFISH Games

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When player engagement dips or becomes stagnant, it's not game over. Al Hibberd, a man known for running award winning campaigns for the likes of Meta, Frontier, Imagination Technologies and Wired Productions, will explore how data-led decision making, targeted community management and strategic content programming all play a vital part in game success.

Featuring first-hand insights into Elite Dangerous’ journey, this workshop will detail how the MMO rebounded to its all-time peak player count by:

• Leveraging player data to refine content loops and identify re-engagement triggers.
• Crafting programming strategies that resonate with loyalists while welcoming lapsed users.
• Strengthening community trust through transparent, responsive communication.

Al Hibberd

CEO & Founder
Pixel Helix

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Arthur Tolmie

Chief Communications Officer
Pixel Helix

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