Day Two | 19th November 2025

From customer-led innovation to AI-powered flexibility, Day Two powered ahead with bold ideas, cultural leadership, and future-ready solutions to shape a smarter, faster, and fairer energy system by 2030.

Explore how evolving customer expectations, decarbonisation, and innovation in flexibility are reshaping New Zealand’s energy transition—followed by a panel on redefining energy experience through trust, data, and empowerment.


Navigating NZ’s Energy Future Through Customer-Led Innovation

9:00 am - 9:25 am Morning Break and Networking

9:25 am - 9:30 am NZ Power Chair’s Opening Remarks

9:30 am - 10:00 am Opening Remarks: Customers, Carbon & Choice: Navigating the Next Phase of New Zealand’s Energy Transition”

Stephen England-Hall - Chief Revenue Officer, Genesis
  • The Evolving Energy Customer.
  • Decarbonisation as a Commercial and Cultural Imperative.
  • Trust, Inclusion, and Partnership.
  • Looking Ahead.


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Stephen England-Hall

Chief Revenue Officer
Genesis

10:00 am - 10:45 am Industry Panel: Customers Leaders’ Panel – Redefining the Energy Experience: From Engagement to Empowerment

Andrew Kerr - Chief Customer & Strategy, Alpine energy
  • What do energy customers actually want in a decarbonising world?
  • From price takers to active participants: building trust in VPPs, demand response, and DER integration.
  • Personalisation, data visibility, and multi-channel engagement – what’s working?
  • Turning customer insight into network and retail strategy.
  • Partnering with tech and vendors: what helps and what hurts?


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Andrew Kerr

Chief Customer & Strategy
Alpine energy

10:45 am - 11:30 am Morning Break and Networking

Discover how AI-driven demand response and advanced energy management platforms are boosting efficiency, alongside insights into virtual power plants, battery storage strategies, and evolving customer-centric energy models shaping the future grid.

Smart Energy Solutions: Predictive Analytics, Demand Response & Energy-as-a-Service

11:30 am - 12:00 pm Predictive Analytics & Energy Management Software – Unlocking Efficiency Gains

Dr. Kannan Munisamy - Head of Future Networks, Alpine energy

·        AI-enabled demand response.

·        Load forecasting & market participation.

·        Energy management platforms for C&I.

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Dr. Kannan Munisamy

Head of Future Networks
Alpine energy

12:00 pm - 12:30 pm Energy-as-a-Service & Battery Storage

Brett Horwell - Electricity Supply Head, Meridian

·        Virtual power plants (VPPs) & commercialisation.

·        Behind-the-meter vs grid-scale battery investments.

·        The rise of customer-centric energy propositions

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Brett Horwell

Electricity Supply Head
Meridian

12:30 pm - 1:30 pm Lunch And Networking

This dual-panel session explores how cultural values and inclusive leadership are shaping renewable energy outcomes, while also tackling the delivery challenges and collaborative pathways needed to bring innovative projects to market at speed.

From Community to Market: Embedding Culture and Innovation in NZ’s Energy Future

1:30 pm - 2:15 pm Panel Discussion: Community & Culture: Renewable Energy Leadership and Social Impact

Aamer Daji - General Manager, Raukawa

• Ensuring fair and inclusive energy outcomes.

• Cultural values in clean energy investment.

• Lessons from the ground.

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Aamer Daji

General Manager
Raukawa

2:15 pm - 3:00 pm Industry Panel: Project Delivery & Innovation: Accelerating Market Readiness

Michelle Polglase - General Manager Projects Delivery, Ara Ake
Mathew Smith - Project Engineer Major Projects,, Contact Energy Ltd

·        Cross-sector collaboration for innovation execution.

·        Managing technical, regulatory, and investment risk.

·        Building capability and regional delivery pipelines.

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Michelle Polglase

General Manager Projects Delivery
Ara Ake

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Mathew Smith

Project Engineer Major Projects,
Contact Energy Ltd

3:00 pm - 3:45 pm Afternoon Tea and Networking

In this closing panel, energy network leaders share bold insights on building a flexible, AI-enabled, and culturally adaptive electricity system—laying out the critical actions New Zealand must take by 2030 to thrive in a decentralised, DER-driven energy future.

Future Grid, Future Ready: Accelerating the Energy System of Tomorrow

·        We’re moving from a one-way grid to a dynamic, decentralised ecosystem — what’s the most urgent technical or operational capability your organisation needs to build in the next five years?

·        How are you designing for flexibility at scale — and what do you believe will be the role of AI, automation, or real-time data in managing tomorrow’s electricity flows?

·        As DERs (distributed energy resources) like EVs, solar, and batteries surge, how do you see the traditional boundaries between generation, supply, and networks shifting?

·        The network transition isn't just technical — it’s cultural. How are you leading your workforce and internal systems through this transformation to ‘future grid’ operations?

·        Fast-forward to 2030: What will success look like for New Zealand’s power system? And what do we risk if we don’t act fast enough in the next 24 months?

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Dr. Kannan Munisamy

Head of Future Networks
Alpine energy

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Steve Macdonald

General Manager Electricity Network,
Orion NZ Ltd

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Brett Horwell

Electricity Supply Head
Meridian

4:15 pm - 4:15 pm End of NZ Power 2025