Sponsorship

The Customer Show Exhibitor Guide

The Customer Show Exhibitor Guide

2023 was quite the show! 2024 - We're back!

The Customer Show 2024 provides a unique platform to connect CX professionals across every stakeholder groups with the most cutting-edge and credible solution providers in the market.

Through our experiential show you’ll be able to demonstrate your solutions and capabilities to build brand awareness and drive thought leadership messages through a vast array of package options.

What you'll find in the Exhibitor Guide

  • Complete Audience Breakdown
  • What's new for 2024
  • Sponsorship packages & options
  • 2024 floor plan
  • Attendee insights


The Customer Show Post Show Report

The Customer Show Post Show Report

The Customer Show 2023 was a major event for the customer experience industry, showcasing innovations in CX, Marketing, Digital and service. The Post-Show Report provides valuable insights into the future of The Customer Show, making it a "must-attend" for professionals and vendors in the field.

What you'll find in the Post Show

  • Complete Audience Breakdown
  • Attendee insights
  • Solution priorities
  • Record-breaking results


The Customer Show Audience Insights

The Customer Show Audience Insights

Get insights into the high-quality audience registered for The Customer Show 2023 with the Audience Insight Report. With already over 1000 attendees, including major brands like Mercedes-Benz Financial Services, Telstra, and Suncorp, exhibiting at TCS can provide an excellent opportunity to generate leads and connect with industry experts.

Download the report and secure your last-minute sponsorship package by emailing sponsorbranding@iqpc.com.au before it's too late.


Elevating Customer Trust & Loyalty: The Power of Personalisation & AI

Elevating Customer Trust & Loyalty: The Power of Personalisation & AI

Elevating Customer Trust & Loyalty: The Power of Personalisation & AI

It comes as no surprise that rapid advancements in technology and shifting customer behaviour have created an increasingly challenging environment for CX professionals. As we look ahead to the coming years, it is paramount to adapt and innovate experiences that resonate with today's demanding customers.

Hear from Robert Lopez, Alex Genov and Simon Kriss on:

  • Personalisation at Scale: A glimpse into the future
  • Looking Beyond the Numbers: Understanding your customers as humans
  • The Future of Generative AI in CX: Navigating the hype and opportunity

Next Gen CX Conference

Date: May 7-8 2024

Location: Melbourne Convention & Exhibition Centre, Melbourne

Key topics & themes:

  • Building Customer Trust: The Cornerstone of Lasting Customer Relationships
  • Personalisation at Scale: The next step towards predictive journey mapping and hyper-relevant experiences
  • Embracing New AI-led CX Frontiers: Opportunity, Risks & Frameworks
  • Beyond the Numbers: New Ways of Measuring the Value of CX Strategies
CX Buyer Insights Report: Uncovering Transformation Trends, Investment Requirements & Barriers to Change In 2023

CX Buyer Insights Report: Uncovering Transformation Trends, Investment Requirements & Barriers to Change In 2023

Download the report today and find out why:

  • 66% of CX professionals need to remap their customer journeys
  • 34% still feel they don't have the right data to inform decision making
  • Over 30% of organisations have CX reporting straight to operations
2022 CX and Insights Pulse Report

2022 CX and Insights Pulse Report

It should go without saying, customer experience leaders are set on developing customer-centric organisations.

By interviewing senior leaders in Customer Experience, Digital and Marketing, we compiled the 2022 CX Insights Pulse Report to look at the status of the CX industry today, and their investment priorities.

Download the report and gain insights into the top CX priorities of 2022, new challenges shaping CX departments today and where CX leaders are prioritising their investments.