Discover The Free To Attend Stages. Your Free Visitor Ticket Grants You Access to Each of These Programs



Digital Marketing Stage

3 May 2023

Data, Personalisation, NFTs – what are the new initiatives that can help support your marketing strategy? The Digital Marketing Stage is a celebration of all things marketing. Learn how to evolve your digital marketing tactics to meet the needs of your customer!

Designed for Digital Marketing professionals



Digital Experience Stage

3 May 2023

Unpack the digital customer-verse and explore the fundamentals of design and CX. Figure out what your customers value most – Service, Product or your UX? Learn how to optimise, simplify and utilise your UX to attract and retain your growing customer segment.

Designed for UX, Digital Experience and Service Design professionals

 Employee Experience Stage

3 May 2023

It’s highly unlikely any business can achieve and drive ongoing customer experiences without their people. The Employee Experience Stage will help leaders attract top talent, as well as build and empower your people to drive you CX philosophy internally.

Designed for employee experience, CX and Customer Service professionals

Artificial Intelligence In CX Stage

4 May 2023

Want to figure out how to attract the digital-first customer? What about creating AI-powered solutions? Unpack how to reduce customer effort scores and supercharge a more CX-driven business through our AI in CX Stage!

Designed for CX, AI, Tech and IT professionals

 

Customer Insights Stage

4 May 2023

How do you balance insight with relevant actions? Get the inside scoop on how to drive meaningful CX results by capturing relevant customer behavioural patterns and insights, and then actioning the right strategies.

Designed for Insights, Data and Analytics professionals

 Customer Engagement & Loyalty Stage

4 May 2023

Get a crash course in building meaningful partnerships with your customers. Uncover holistic engagement strategies and the right types of loyalty programs for your customers. From engagement, to rewards, to loyalty – this stage has it all!

Designed for customer engagement, CRM & loyalty professionals