Andrew Hurba, National Distribution and System Services Manager at CC Amatil, will lead this session as he delves into how his organisation has focused on optimizing their operations strategy with the view to enabling full customer visibility on service orders.

• Journey Amatil took to migrate from a manual allocation system to a fully automated scheduler with customer commitments.

• How do we effectively go from assisted to automated scheduling, getting team on side for this new wave of automation? 

• How the main obstacles to customer commitments were overcome