Andrew Hurba
National Systems and Processes manager – Equipment Service
Coca Cola Amantil
Check out the incredible speaker line-up to see who will be joining Andrew.
Download The Latest AgendaConference Day One: Tuesday, 16 April 2019
Tuesday, April 16th, 2019
2:00 PM Setting up a Smart, Automated Dynamic Scheduling Platform and Automated Work Orders
Coca Cola Amantil have recently launched dynamic scheduling across its field work force. This innovative approach to field services, brings diagnostics to the front-end of the maintenance process. It utilises a fully integrated system that ties in both ERP and work order platforms through a single interface.
This has increased visibility and in turn seen a boost in productivity and customer service. A world first initiative, this is now being adopting by Europe, Asia and other regions.
- Getting your data right for dynamic scheduling
- Applying a user centric change management strategy
- Enhancing mobile device to support this added functionality
- Workforce optimisation strategies to move towards dynamic scheduling
- Next steps: Exploring the potential of machine learning, AR and connected devices