Delivering Real Time, Data Driven Solutions in Field Operations to Improve the Customer Experience 

15-16 October 2020  |  ONLINE EVENT  |  8:50am-1:00pm AEDT

Andrew Hurba

National Systems and Processes manager – Equipment Service Coca Cola Amatil

Conference Day One: Thursday 15 October 2020

Thursday, October 15th, 2020

11:30 AM Delving into Amatil’s Journey in Field Service Optimisation and Customer ETA’s

Andrew Hurba, National Distribution and System Services Manager at CC Amatil, will lead this session as he delves into how his organisation has focused on optimizing their operations strategy with the view to enabling full customer visibility on service orders.

• Journey Amatil took to migrate from a manual allocation system to a fully automated scheduler with customer commitments.

• How do we effectively go from assisted to automated scheduling, getting team on side for this new wave of automation? 

• How the main obstacles to customer commitments were overcome

Check out the incredible speaker line-up to see who will be joining Andrew.

Download The Latest Agenda