01 - 03 April, 2020 | Sydney
Daniel Hookham, Director of Data and AI at Velrada

Daniel Hookham


Director of Data and AI
Velrada

Check out the incredible speaker line-up to see who will be joining Daniel.

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Conference Day Two: Wednesday, 17 April 2019

Wednesday, April 17th, 2019


11:00 AM Maximise Field Worker Productivity and Customer Satisfaction Through Job Schedule Optimisation

Velrada implemented the Microsoft Dynamics 365 Field Service Platform across the business. This was transformational in optimisation worker job allocations, and driving higher levels of customer satisfaction for the business. Allowing the business to be responsive and efficient in the service to their customers.

  • Reduction in unnecessary visits
  • Reduction in travel/non-productive time across jobs
  • Increase on time appointment compliance
  • Increase customer service and visibility