Deep Dive Focus Day

8:30 am - 9:00 am Deep Dive Focus Day Registration Opens & Networking Breakfast

9:00 am - 10:30 am Workshop A: Driving Successful Connected Worker Transformation with Structured Change Management
Michael Muilenburg - Member of the Board of Advisors, Manufacturers Alliance

Many connected worker programs fail not because of technology, but because organizations lack a structured approach to change. This workshop introduces a practical A3 based framework to plan, execute, and sustain connected worker initiatives across sites. Participants will learn how to define the problem, align stakeholders, assign ownership, and build the communication, training, and governance needed for adoption at scale.

  • Learn how to use A3 thinking to define the problem, clarify scope, and align teams around a shared transformation objective
  • Understand how to map current and future states to identify gaps, root causes, and the operational barriers that slow connected worker adoption
  • Apply structured stakeholder analysis to anticipate resistance, build support, and ensure the right people are engaged at the right time
  • Use RACI models to establish clear ownership, accountability, and cross‑functional roles for connected worker deployment
  • Build a communication plan that delivers the right messages to the right audiences and supports consistent, site‑level adoption
  • Develop a training and sustainment plan that embeds new standards, reinforces behaviors, and ensures long‑term success across multiple plants 

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    Michael Muilenburg

    Member of the Board of Advisors
    Manufacturers Alliance

    9:00 am - 10:30 am Workshop B: Evaluating Emerging Technologies for Real ROI in Connected Worker Programs
    Ram Seetepalli - Director, AI & Digital Enablement, Motiva Enterprises

    As connected worker technologies evolve from wearables and AR to robotics, agentic AI, and autonomous decision support, the challenge is no longer finding new tools but identifying which ones deliver real ROI. This workshop helps leaders cut through vendor noise, evaluate technologies against operational reality, and build value aligned roadmaps that balance innovation with integration and workforce adoption. Participants will learn how to link emerging technologies to KPIs, assess maturity and fit, and design connected worker strategies that scale with confidence.

    • Learn a structured approach for evaluating emerging technologies based on value thesis, operational fit, and measurable KPI impact
    • Understand the hidden costs that drive the 60 percent failure rate in connected worker programs, including change management, integration complexity, and data readiness
    • Build the capability to distinguish "signal from noise" across a crowded vendor landscape and assess technology maturity, stability, and long‑term viability
    • Explore how to map use cases to business value and create a 12‑month connected worker roadmap tied directly to P&L outcomes
    • Gain practical methods for baselining with operational truth, quantifying ROI, and aligning digital investments with site‑level realities
    • Examine real‑world case studies that demonstrate how wearables, AR, robotics, and agentic AI can drive productivity, safety, and quality improvements when deployed effectively 

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    Ram Seetepalli

    Director, AI & Digital Enablement
    Motiva Enterprises

    9:00 am - 10:30 am Workshop C: Driving Operational Excellence Through Structured Problem Solving in the Era of Connected Work
    Rob Whaley - Operational Excellence Master, Enterprise Transformation Leader, General Motors

    This interactive workshop blends Rob's deep experience in DMAIC, continuous improvement, and enterprise transformation with the realities of modern connected worker technologies. Participants will explore how structured problem‑solving mindsets accelerate digital adoption, improve data quality, and strengthen frontline decision‑making across complex manufacturing environments. 

    • How structured problem solving methods (DMAIC, CI behaviors) strengthen digital transformation and connected worker initiatives
    • Identifying the right operational problems to solve in a digitally enabled plant
    • Linking continuous improvement discipline to data quality, AI readiness, and frontline decision making
    • Practical ways to integrate CI thinking into digital tools such as work instructions, knowledge platforms, and predictive systems
    • Facilitating team based problem solving and scaling improvements across plants and product lines

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    Rob Whaley

    Operational Excellence Master, Enterprise Transformation Leader
    General Motors

    AI is advancing faster than most industrial organizations can absorb, and the real challenge is deciding where it truly creates value. This workshop brings together PennEngineering's digital, quality, and AI leaders to explore the key decisions behind responsible adoption, including platform selection, high value workflows, security, and data integrity. Drawing on hands on experience building an AI factory and deploying solutions across global sites, the session gives participants a practical view of what it takes to make smart and scalable choices in AI deployment.

    • Define AI readiness and platform strategy — What it takes to balance enterprise grade security with usability, adoption, and speed for both developers and everyday users.

    • Identify high value workflows — How PennEngineering built an AI factory model to surface real business needs, prioritize use cases, and avoid the 95% of pilots that never scale.

    • Design a scalable deployment model — Lessons from persona based rollout planning (power users, core users, non users) and how to accelerate value without overwhelming the organization.

    • Integrate AI into quality, training, and frontline workflows — Practical insights from deploying across global operations, including multilingual and shop floor centric use cases.

    • Navigate data integrity, cloud, and cybersecurity considerations — How to ensure trust, governance, and secure OT/IT convergence without slowing innovation.

    • Plan for global rollout and change management — What international deployments reveal about communication, culture, and sustaining momentum beyond the first 6–12 months.



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    Mark Crowther

    Vice President Digital
    PennEngineering

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    Rocky Pinheiro

    Global Vice President of Quality and Innovation
    PennEngineering Co

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    Clay Brehm

    Principal Architect
    PennEngineering

    10:30 am - 10:45 am Morning Networking Break

    10:45 am - 12:15 pm Workshop E: Advancing Frontline Performance with Next‑Generation Digital Work Instructions

    Manufacturers are moving beyond static procedures toward intelligent digital work instructions that adapt to skill levels, capture expert knowledge, and guide workers with real time clarity. This session explores how next generation instruction platforms improve consistency, accelerate training, and strengthen frontline performance by delivering the right guidance at the right moment.

    • Improve first time right performance with dynamic instructions that adjust to worker proficiency and task complexity.
    • Reduce variability across shifts and sites by standardizing best practices and embedding expert knowledge into daily workflows.
    • Accelerate onboarding and upskilling through step by step digital guidance supported by AI generated insights.
    • Strengthen safety and quality by surfacing critical checks, alerts, and contextual information at the point of work.
    • Increase operational agility by rapidly updating instructions as processes, equipment, and customer requirements evolve

    10:45 am - 12:15 pm Workshop F: Modern MES for Real Time Manufacturing: Unlock Faster, Smarter, Standardized Operations

    Manufacturers are under pressure to improve performance, reduce variability, and unify data across complex operations. This workshop explores how modern MES platforms modernize manufacturing execution by connecting equipment, people, and processes through a modular and scalable architecture. Participants will learn how leading organizations digitize workflows, strengthen quality, and manage real time performance across production, maintenance, and inventory while scaling standards with confidence.

    • Understand how a modern MES unifies production, quality, maintenance, and inventory into a single real time operational view.
    • Learn how modular, low code MES capabilities accelerate deployment and deliver value quickly.
    • See how digital workflows and standardized procedures reduce variability, strengthen compliance, and improve first time right performance.
    • Explore how unified OT and IT data can be contextualized into actionable insights that drive faster, more confident decision making.
    • Discover how real time KPIs, alerts, and command center views help teams reduce downtime, improve throughput, and stay ahead of issues.
    • Learn how global manufacturers scale MES standards across sites while preserving local flexibility and operational autonomy.

    Hosted by Parsec

    10:45 am - 12:15 pm Workshop G: Leveraging Skills Management & Training Technology to Build Workforce Resilience

    Manufacturers are facing a widening skills gap driven by retirements, new technologies, and rising production complexity. This workshop explores how modern skills management and training technologies give leaders real time visibility into workforce capability, streamline compliance, and accelerate development. Participants will learn how to build a more adaptable, confident, and future ready workforce by aligning skills, training, and operational needs.

    • Gain real time visibility into workforce capability to identify gaps, assign work confidently, and reduce operational risk.

    • Accelerate onboarding and upskilling with targeted training pathways tailored to role, proficiency, and performance needs.

    • Strengthen compliance and audit readiness through automated tracking of certifications, qualifications, and training status.

    • Improve workforce planning by linking skills data to scheduling, staffing, and production requirements.

    • Build a more resilient workforce by standardizing skill development and supporting continuous learning across sites.


    10:45 am - 12:15 pm Workshop H: Advancing the Intelligent Factory Through Real‑Time Visibility and AI‑Driven Operations
    Gabriel Andrade - Principal Solutions Architect, Neptune Software

    How do you keep the production line moving when the supply chain is in constant flux?

    We'll dive into how AI is transforming the manufacturing lifecycle, from helping developers build custom tools at record speed to embedding intelligence directly into user workflows for smarter decision-making. Learn how to bridge the gap between your warehouse and the factory floor to ensure safer, faster, and more reliable production.

    • Preventing Line Stops: Real-time visibility into material availability and supply chain status to ensure production never hits a bottleneck.
    • The Mobile Factory Floor: Replacing manual data entry and paper trails with intuitive apps for inventory moves, quality checks, and production reporting.
    • AI-Accelerated Development: A look at how Neptune's AI tools allow IT teams to build and deploy complex manufacturing solutions in days, not months.
    • Intelligent Process Flows: Using AI within the app to assist workers with smart material substitutions and proactive error detection.
    • Operational Resilience: Equipping supervisors with live dashboards to monitor material health and respond instantly to disruptions.
    • Closed-Loop Data: Leveraging scanners and mobile forms to feed SAP instantly, ensuring your data reflects the reality of the shop floor.

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    Gabriel Andrade

    Principal Solutions Architect
    Neptune Software

    12:15 pm - 1:00 pm Networking Lunch

    1:00 pm - 2:30 pm Workshop I: Eliminating Unplanned Downtime with Predictive Maintenance

    Manufacturers are increasingly turning to predictive maintenance to eliminate unplanned downtime and improve asset reliability. By combining real time equipment data, machine learning models, and automated diagnostics, organizations can detect issues earlier, prioritize interventions, and empower teams with faster, clearer decisions. This workshop explores how workplace intelligence transforms maintenance from reactive to predictive, delivering measurable improvements in performance and resilience.

    • Reduce unplanned downtime by identifying failure patterns early and scheduling interventions before breakdowns occur.

    • Improve asset reliability through continuous monitoring and automated anomaly detection.

    • Accelerate decision making with AI driven insights that surface root causes and recommend next actions.

    • Strengthen maintenance execution by standardizing workflows and ensuring consistent response across teams and sites.

    • Increase operational resilience by integrating predictive insights into daily planning, staffing, and production decisions.


    1:00 pm - 2:30 pm Workshop J: Connecting Planning, Workforce and Financial Data through Integrated Digital Workflows

    Manufacturers are increasingly integrating planning, workforce, and financial data to improve visibility, reduce manual effort, and drive more accurate, aligned decision making. This workshop explores how connected digital workflows streamline information flow across functions, eliminate data silos, and create a single source of truth that supports faster, more confident operational and financial performance.

    • Improve planning accuracy by connecting production schedules, labor requirements, and financial targets in one unified workflow.

    • Reduce manual effort and errors through automated data capture, validation, and cross functional updates.

    • Strengthen workforce planning with real time visibility into skills, availability, and labor cost impacts.

    • Enhance financial performance by linking operational decisions to budget, forecast, and cost models.

    • Increase agility by enabling teams to respond quickly to demand shifts, resource constraints, and performance deviations.


    1:00 pm - 2:30 pm Workshop K: Enabling a Connected Workforce with a Trustworthy Data Foundation

    Manufacturers cannot empower a connected workforce without reliable, accessible, and well governed data. This workshop explores how organizations transform raw, siloed information into trusted, actionable insights that support faster decisions, stronger performance, and scalable digital initiatives. Participants will learn the essential elements of a modern data foundation and how it enables frontline teams to work with clarity and confidence.

    • Build a unified data foundation that connects operational, maintenance, and quality information into a single source of truth.

    • Improve decision making by delivering accurate, contextualized insights directly to frontline teams.

    • Strengthen data governance with clear ownership, standards, and validation processes that ensure trust at scale.

    • Reduce variability and errors by replacing manual data collection with automated, real time capture.

    • Accelerate digital transformation by enabling AI, analytics, and connected worker tools to operate on clean, consistent data.


    1:00 pm - 2:30 pm Workshop L: Making Smarter Operations a Reality with Plant‑Ready Agentic AI

    Agentic AI is moving from concept to practical deployment, giving manufacturers new ways to automate decisions, optimize workflows, and support frontline teams. This workshop explores how plant ready agentic AI can deliver real operational impact by improving reliability, reducing manual effort, and enabling faster, more consistent decision making. Participants will learn what it takes to deploy these systems responsibly and at scale.

    • Identify high value use cases where agentic AI can automate decisions and improve daily operations.

    • Reduce downtime and variability by enabling AI driven recommendations and autonomous workflows.

    • Strengthen frontline performance with real time guidance that adapts to context, constraints, and plant conditions.

    • Improve trust and adoption through clear governance, transparency, and human in the loop oversight.

    • Accelerate scaling by aligning data, infrastructure, and cross functional teams around plant ready deployment requirements.


    2:30 pm - 2:45 pm Networking Break

    2:45 pm - 4:15 pm Workshop M: Rebuilding Talent Acquisition for Faster, Smarter, Cost‑Effective Plant Hiring

    Manufacturers are under pressure to hire faster, reduce vacancy driven downtime, and regain control over the talent acquisition process. This workshop explores how organizations can reclaim ownership of plant hiring by moving away from fragmented, HR led models and underperforming RPOs, and toward an internally led, automation first TA function. Participants will learn how to redesign workflows, apply intelligent automation, and position TA as a strategic driver of productivity, cost containment, and operational readiness.

    • Understand how to transition from a fragmented, vendor heavy hiring model to an internally led TA function that restores control, visibility, and accountability

    • Learn how automation first design, including chatbot applications, dynamic interview routing, and visual assessments, accelerates hiring without losing the human touch

    • Explore how to reduce time to fill by 50 percent or more by aligning recruiter bandwidth with operational needs and eliminating bottlenecks

    • See how standardized, data driven workflows improve plant readiness, reduce downtime, and support more predictable workforce planning

    • Reframe hiring speed as a core productivity lever that directly impacts throughput, labor efficiency, and cost containment

    • Walk away with a new operating model for TA that balances internal ownership with targeted external expertise to scale effectively


    2:45 pm - 4:15 pm Workshop N: Building Secure AI Operations Through Practical Cyber Readiness Across IT, OT, and Innovation Teams

    As AI, automation, and agent based tools move deeper into industrial operations, cybersecurity must evolve from a late stage check to a foundational design principle. This workshop focuses on the practical steps required to embed security into AI initiatives from day one, establish guardrails before experimentation reaches production systems, and build shared accountability across IT, OT, and innovation teams. Participants will explore emerging AI driven risks, cultural barriers that slow adoption, and the ways AI itself can strengthen cyber defenses through detection, automation, and reduced human error.

    • Understand why early stage AI projects often overlook cybersecurity and learn practical methods to make secure by design the default

    • Identify the minimum controls and guardrails required before AI or agentic tools interact with production systems or OT environments

    • Explore strategies for improving communication and trust between IT, OT, and innovation teams to accelerate secure AI adoption

    • Learn how to build shared accountability models so security becomes an enabler rather than a blocker

    • Examine the most misunderstood cyber risks emerging from generative AI and autonomous agents in industrial workflows

    • Discover where AI can genuinely strengthen cybersecurity through improved detection, automated response, and reduced human error


    2:45 pm - 4:15 pm Workshop O: Scaling Connected Worker Tools for Real Operational Impact
    Ricardo Narciso Schiochet - Global Digital Manufacturing Manager, Kimberly-Clark

    Many organizations are moving beyond pilot projects and working to scale connected worker tools across multiple plants, regions, and operational environments. This workshop explores the practical realities of expanding digital workflows, and frontline enablement tools while navigating ROI pressure, culture change, resource constraints, and varying levels of digital maturity. Participants will learn how to build a repeatable, enterprise aligned model that accelerates adoption and delivers measurable operational value.

    • Understand the organizational and operational factors that influence connected worker adoption

    • Learn how to standardize digital routines across multiple operations

    • Explore a scalable deployment model that moves beyond pilots

    • Build ROI narratives that resonate with senior leadership

    • Identify where connected worker tools intersect with emerging AI use cases

    • Strengthen workforce adoption and capability building at scale


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    Ricardo Narciso Schiochet

    Global Digital Manufacturing Manager
    Kimberly-Clark

    2:45 pm - 4:15 pm Workshop P: AI That Actually Works
    Hao Dinh - Vice President of Technology, Enpro

    Why most AI projects fail, and what your organization can do differently

    More than 80 percent of AI projects fail to deliver measurable business value, a finding consistent across research from McKinsey, RAND, MIT, and BCG. The cause is rarely the technology. It is the organization. There is no single silver bullet for successful AI.

    This 90-minute interactive workshop highlights the common AI failure points and how to resolve them. Every attendee completes a live personalized assessment, grounded in that research, to pinpoint exactly where their organization needs to focus. The session uses an AI coach trained on the research and real-world experience to guide attendees from diagnosis to action, using a real-world case study from crisis to transformation.

    • A personalized AI readiness diagnosis specific to your role and organization
    • The six failure patterns that derail AI program, and how to spot them early
    • Seven proven principles for designing AI that people actually trust and use
    • Hands-on experience with a live AI coach trained on research and real-world practice
    • A 30-day action plan tailored to your organization's highest priority gap
    • Access to an ongoing AI coaching tool available after the session ends

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    Hao Dinh

    Vice President of Technology
    Enpro

    4:15 pm - 4:15 pm Deep Dive Day Workshops Conclude

    7:00 pm - 8:00 pm #CWM Summit ‘Regiception’ & Welcome Networking Drinks (Open to All Attendees of the Connected Worker Manufacturing Summit)

    Join us after a full day of deep dive insights or if you missed the Deep Dive Focus Day, join us to kick off your time with us at the Summit, grab a drink and mingle with other attendees!