THE WORLD OF CX IS CHANGING, BUT IT’S GETTING BETTER...

Every year it seems customer behaviours shift; and with this shift comes a reform in internal business structures.

For some organisations this can mean the Customer Experience (CX) department is primarily focused on driving better digital products, while for others it can mean faster and more personalised customer service.

On May 3-4 2023, The Customer Show will unpack every area of this, bringing the entire business community together to drive a new era of customer experiences. Whether you’re on a mission to embed CX into your organisation, improve the user experience, refine customer strategies, or empower your employees to preach your brand vision, there will be something for everyone as we spearhead the future of CX together.

THE BEST PART? THIS SHOW IS JAM-PACKED!

• 100+ sessions from leading experts and brands across the world
• 2 exclusive conference stages on Next Gen CX and Contact Centre Transformation
• 6 free to attend exhibition stages on Digital Experience, Digital Marketing, Customer Engagement & Loyalty, Customer Insights, Employee Experience and AI in CX
• An interactive, immersive exhibition hall introducing you to the most exciting tech and solution partners out there
• Over $20,00 worth of prizes up for grabs. Because who says you can’t learn and have fun at the same time, right?

So dust off those business cards, dig out your favourite sneakers (be comfortable, it’ll be a busy two days) because the industry is coming back in full force for the biggest CX show of the year!

THE WORLD OF CX IS CHANGING, BUT IT’S GETTING BETTER...

Every year it seems customer behaviours shift; and with this shift comes a reform in internal business structures.

For some organisations this can mean the Customer Experience (CX) department is primarily focused on driving better digital products, while for others it can mean faster and more personalised customer service.

On May 3-4 2023, The Customer Show unpacked every area of this, bringing the entire business community together to drive a new era of customer experiences. Whether you’re on a mission to embed CX into your organisation, improve the user experience, refine customer strategies, or empower your employees to preach your brand vision, there will be something for everyone as we spearhead the future of CX together.

THE BEST PART? THE SHOW WAS JAM-PACKED!

• 100+ sessions from leading experts and brands across the world
• 2 exclusive conference stages on Next Gen CX and Contact Centre Transformation
• 6 free to attend exhibition stages on Digital Experience, Digital Marketing, Customer Engagement & Loyalty, Customer Insights, Employee Experience and AI in CX
• An interactive, immersive exhibition hall introducing you to the most exciting tech and solution partners out there
• Over $20,00 worth of prizes up for grabs. Because who says you can’t learn and have fun at the same time, right?

There's no need to miss out with The Customer Show's free-to-attend stages! Check out the agenda and register today

THIS SHOW IS JAM-PACKED!

• 100+ sessions from leading experts and brands across the world
• 2 exclusive conference stages on Next Gen CX and Contact Centre Transformation
• 6 free to attend exhibition stages on Digital Experience, Digital Marketing, Customer Engagement & Loyalty, Customer Insights, Employee Experience and AI in CX
• An interactive, immersive exhibition hall introducing you to the most exciting tech and solution partners out there
• Over $20,00 worth of prizes up for grabs. Because who says you can’t learn and have fun at the same time, right?

So dust off those business cards, dig out your favourite sneakers (be comfortable, it’ll be a busy two days) because the industry is coming back in full force for the biggest CX show of the year!

Want to drive customer empathy and lifetime loyalty? With our Contact Centre Transformation program you'll go beyond just the tech as you learn how to turn your contact centre into the eyes and ears of your business!

Be a part of The Next Generation CX and discover how to thrive and succeed as a CX leader in a rapidly evolving customer centric world.

The Next Gen CX Conference will showcase the leading and most thought provoking sessions on Customer Experience and where the industry is heading in the realm of culture, personalisation and AI experience.

Together, we will deep-dive into future strategies, display the latest emerging technology solutions and embark on the next frontier of customer innovation.

Be a part of Contact Centre Transformation Conference and discover how to thrive and succeed as a CX leader in a rapidly evolving customer centric world.

The Contact Centre Transformation Conference will showcase the leading and most thought-provoking sessions on Customer Contact.

Uncover where your industry is heading in the realm of channel management, AI and agent empowerment. Together, we will deep-dive into future strategies, display the latest emerging technology solutions and embark on the next frontier of customer innovation!

The Customer Insights & Analytics Conference will showcase the leading and most thought-provoking sessions on Customer Insights. Uncover where the industry is heading in the realm of predictive analytics, algorithmic thinking and hyper-personalisation.

Together, we will deep-dive into future strategies, display the latest emerging technology solutions and embark on the next frontier of customer innovation!

In today’s connected world, creating frictionless customer experiences is critical to drive brand loyalty and new customers.

Every department has their own set of challenges and constraints, and getting each of these departments on the same page to prioritise the right things at the right time can be easier said than done. This is where The Customer Show comes into play!

The Customer Show will showcase the leading and most thought-provoking sessions on Customer Experience and where the industry is heading in the realm of culture, personalisation and AI experience. Together, we will deep-dive into future strategies, display the latest emerging technology solutions and embark on the next frontier of customer innovation.

BRING YOUR TEAM FOR AS LOW AS $3999 FOR 6 PASSES! REGISTER NOW!

Over 200 organisations have already registered to be a part of the Customer Show - Australia's largest CX expo.

View the delegate list to see the profile of attendees! Don't miss your opportunity to join the likes of Optus, NBN, ANZ, Beyond Bank, Bupa, RACV, Energy Queensland, Officeworks, Service NSW, NSW Department of Customer Service, Business Australia, Kmart Australia, plus many more.