Reimagining the Future of Service
August 26 - 28, 2024 | Royal Randwick Racecourse, Sydney
Unlocking the Power of Technology & People to Deliver Streamlined, Efficient Field and Customer Services
Within the next 24 months, major changes to the field service industry will play out. A move towards autonomous service models, accelerating digitisation, data analysis, customer-centricity will all combine to transform and accelerate field service operations.
FSM 2024 will provide the answers, connections and technology to allow service leaders to:
DELIVER TRANSFORMATION AT SPEED TO MEET SERVICE DEMANDS
From remote service to AI – change is coming and it’s coming fast. Is your service organisation ready to lead and embrace that change?
DISRUPT SERVICE MODELS TO MEET CHANGING CUSTOMER NEEDS
How to embed and deliver customer centricity, growth and monetisation across every part of your field service operations.
Field Service Management 2024 is the only place in Australia where over 200 cross industry service, support and customer success executives come together to build world-class operations.
With 50+ speakers from industry leading companies, FSM 2024 is your best opportunity to learn from your competitors and develop key strategies that will help you have a transformative impact on your organization.
Organisations attending Field Service Management Summit!
Central Discussions at FSM 2024
Unlocking the Power of Technologies
Overcoming the challenges to adopting cutting edge technologies
Transforming Customer Delivery
Understanding customer needs to improve delivery
Optimizing Operations
Strategies to unlocking efficiency across field teams
Unforgettable Moments at #FSMAU
Who will be at FSM 2024?
In a rapidly evolving service environment, how do you find time to meet and review all existing technologies while doing your day job?
By attending FSM 2024, you’ll have the opportunity to review a curated selection of the most sought-after technologies in the field service sector – so you can cut through the noise and see the best solutions today.
Save yourself the time by taking advantage of all our exhibitors. While reviewing, don’t forget to speak with your peers so they can give you their honest feedback on which solutions are working… and which you can do without.
Who will be at FSM 2024?
Enhance your connections with all corners of the Field Service Management industry through access to senior leaders and across industry audience you simply won’t find anywhere else.
Manufacturing
Learn to eliminate
bottlenecks and boost
efficiency through
fleet management
and route optimisation
Insurance
Learn how to shift
field service teams
away from a traditional
cost-model through route
planning and visibility
Real Estate/Valuation Firms
Learn how to improve
data entry capabilities
to track sales and
inspection results to
process work orders in
real-time
Facilities & Strata Management
Learn how to improve management
systems to ensure the
optimal level of productivity
for your facilities.
Mining & Gas
Learn what companies
are doing to improve
repair rates and boost
efficiencies with the
on-field workforce
Transport/Logistics
Learn how logistic
carriers are improving
expert route analytics,
predictive ETAs and
vehicle tracking
Pharmaceuticals
Learn how to embed
comprehensive field
workforce management and
manage the field
workforce in real-time
Telcos & Utilities
Learn what companies
such as Telstra and
Essential Energy are
doing to improve first-
time fix rates and
decrease repair
requests
Construction
Learn how contractors
are eliminating
bottlenecks and
improving fleet
management through
workforce automation
And here's what our attendees have to say...
BE PART OF OUR FSM COMMUNITY
Sign up today to be part of the largest and fastest growing Field Service Management Community across the Australia and the Asia Pacific!
2024 Industry Partners
Lead Sponsor
Gold Sponsors
Event Partners
Event Partners
Event Partners
Event Partners
Event Partners
Event Partners
Event Partners
Event Partners
Event Partners
Event Partners
Event Partners
Lead Sponsor
With Salesforce you can build trusted support in the field, improve customer service, increase efficiency, and schedule jobs seamlessly, all on the #1 services technology. Take a look at our website for more.
Gold Sponsors
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud based platform and solutions help digitize and unify organisations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we...
Event Partners
ConSol is a software platform for companies who want to manage supplier sourcing, tender and contract establishment, procurement, subcontractor performance, and cost-effective delivery. ConSol helps asset owners and their construction business partners to work together on the platform to reduce risk,...
Event Partners
Payrix have a passionate global team of payments and software experts who provide both direct customers and vertical software companies with a tailored integrated platform for your payment needs. Whether you prefer recurring, one-off, real-time online, or invoicing, Payrix offers an all-in-one payment...
Event Partners
Geotab is a global leader in connected transportation solutions. We provide telematics solutions to 47,000+ customers in 150 countries. For more than 20 years, we have invested in data research and innovation to enable customers, including Fortune 500 and public sector organisations, to transform thei...
Event Partners
Established in 1985, Totalmobile is Europe’s awardwinning field service management (FSM) organisation dedicated to delivering technology that makes work and the lives of mobile workers better. With a comprehensive range of market-leading field service capabilities, Totalmobile provides a fully integra...
Event Partners
Sitemate builds user-friendly no-code software platforms which thousands of built world companies use to easily improve their systems, processes, compliance and business outcomes. Sitemate’s software tools - the Dashpivot Systems Cloud, Sitemate App, and Flowsite Integrations Cloud - combine the flex...
Event Partners
Velrada is a contemporary global technology partner that brings true business context to the Microsoft stack. Velrada dedicate themselves to providing innovative technology solutions to organizations across a variety of industries including Manufacturing, Resources, Utilities, Local/State Government a...
Event Partners
At Resco, we help the world work better outside the office by making it simple to build complex mobile experiences for frontline workers. Our low-code tools and solutions enable organizations to build and deploy enterprise-level business apps quickly and easily. These solutions allow mobile workers to...
Event Partners
Droppoint has been improving technician productivity and increasing customer satisfaction for 20 years. By design, we make sure your field service technicians and engineers get the right parts, at the right place at the right time, before the start of the work day. And we make it easy! Using o...
Event Partners
IFS develops and delivers cloud enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use em...
Event Partners
Sognos Solutions is a specialist technology consulting and implementation practice focussed on the transformation and optimisation of field operations, leveraging the powerful Microsoft Dynamics 365 Field Service solution. Our vision is to help organisations create the most productive and effi...
Event Partners
Omnivise Consulting is a company of dedicated professionals. We are future focused Information Technology solutions business with a heritage in Field Service Management in various industries. We bring technical expertise and agility to provide optimised solutions from every (Omni) angle for Utility, T...
