Field Service Technology for Product Owners and Technicians



An insight into the practical application of new technologies shaping the field service market

The Field Service Technology Theatre for Product Owners and IT Technicians is designed for product owners, design teams, technicians and developers working with the field service department to improve workforce operations and integrate new digital capabilities.

With more organisations looking in-house to help them build and integrate vendor technologies, learn what solutions are out there and the important value product owners and digital teams play when cross collaborating in the field.

This free-to-attend day will teach you digital transformation, cross collaboration and how to improve field services through technology.

REGISTER FOR YOUR FREE PASS HERE



2022 Featured Speakers - Day 2


Mick Serena, Director of Strategic Assets and Facilities Management, Donald Cant Watts Corke
James Goode, Asset Management Program Coordinator, Water Services Association
Alex Lassauniere, Group Manager – IT Innovation and Architecture, Coates
Virtual Presenter: Ivan Beirne, Unity Water



Schedule - Day 2 


10:20 - 10:30: Opening Chair Remarks – Day 2 Field Service Technology

Presented by Mick Serena, Director of Strategic Assets and Facilities Management, Donald Cant Watts Corke


10:30 - 11:00: Collecting the Data: Realising the Value of Assets Over Their Entire Lifecycle

James Goode, Asset Management Program Coordinator of Water Services Association of Australia will present the journey his team are undergoing to improve the way assets are valued and utilised over their lifecycle. By making use of the data they collect and relaying this to the team, James will discuss how we can optimise our assets – and the journey they are on to doing this.

Speaker - James Goode, Asset Management Program Coordinator, Water Services Association of Australia


11:00 - 11:30: Digital Advancements in Asset Management: Using Technology to Increase Field Team Productivity (Virtual) 


11:30 - 12:00: What’s Happening on Our Expo Floor!

  • During this much-needed break and join ZEBRA, AMIT & SOTI at their Stand
  • Demo Drive at ZEBRA at their Stand: 11:35
  • Demo Drive at KoreWireless at their Stand: 11:40

12:00 - 12:30: Interview: Connecting Your Mobile Workforce: Sourcing the Right Technologies when Scheduling your Field Workforce

Learn how to improve workflow management systems through mobile scheduling solutions. This session will look at how small and medium enterprises can optimise the field workforce, so teams are completing the tasks that matter most and improving service efficiency.

Speaker - Alex Lassauniere, Group Manager – IT Innovation and Architecture, Coates


12:30 - 13:00: Demo Drive - Join our vendors in a 30 mins demo drive where they showcase all the leading technologies in the market today!


13:00 - 14:30: Day 2 Prize Draw 13:30

- Prize Drawn @ the Onfloor Stage 13:45
- Closing Chair Remarks 14:30
- Expo Closes


REGISTER FOR YOUR FREE PASS HERE