Unlocking the Power of Technology & People to Deliver Streamlined, Efficient, Field & Customer Services
August 26 - 27, 2025 | Royal Randwick Racecourse, Sydney
Alexandra Craggs
CX Portfolio Director IQPC AustraliaMain Conference Day One : Tuesday, 26 August 2025
Main Conference Day Two : Wednesday, 27 August 2025
11:25 AM Panel Discussion | Balancing Operational Efficiency with Customer Experience
This panel will explore the delicate balance between driving operational efficiency and maintaining exceptional customer experiences. Experts will discuss strategies, technologies, and best practices to optimise operations without compromising on service quality or customer satisfaction.
Check out the incredible speaker line-up to see who will be joining Alexandra.
Download The Latest Agenda
