Unlocking the Power of Technology & People to Deliver Streamlined, Efficient, Field & Customer Services
August 26 - 27, 2025 | Royal Randwick Racecourse, Sydney
Gaurav Tilak
Region Service Manager - NSW Thermo Fisher Scientific
Main Conference Day Two : Wednesday, 27 August 2025
12:25 PM Panel Discussion | Customer Driven Field Service: Putting the Customer at the Heart of Culture and Operations
This panel will delve into the future of field service, focusing on how customer-driven approaches are shaping personalised and proactive experiences. Panellists will discuss the role of data, technology, and customer feedback in delivering tailored services that anticipate needs and enhance satisfaction.
Check out the incredible speaker line-up to see who will be joining Gaurav.
Download The Latest Agenda
