Reimagining the Future of Service
August 26 - 28, 2024 | Royal Randwick Racecourse, Sydney
Exclusive Content
![[Telstra] Empowering Your Field Service Staff: Optimising Field Service Capabilities to Transform the Role of Technicians](https://eco-cdn.iqpc.com/eco/images/event_content/GHT4h0F7jL0jzeHLDHbCmhnVDHSnHX5QLynJostU.png "[Telstra] Empowering Your Field Service Staff: Optimising Field Service Capabilities to Transform the Role of Technicians")
[Telstra] Empowering Your Field Service Staff: Optimising Field Service Capabilities to Transform the Role of Technicians
Ahead of last years Annual Field Service Management Summit, we spoke to Regan Ireland, General Manager, Field Digitisation
and Growth at Telstra. Regan took us through
Telstra’s field service transformation that were in the works, with aims
to empower technicians with the means to perform their jobs more efficiently
and provide superior customer experience.
Presentation Packet | Field Service Management Summit 2020
In the lead up to the Field Service Management Summit 2020 we take a look back at some of the best presentations from the 2019 event. Download the exclusive presentation packet to explore insights from:
- Energy Queensland
- TasNetworks
- RMIT
- Department of Conservation NZ
![[Melbourne Water] Implementing an In-House Mobility Solution: How Melbourne Water Leveraged Internal Culture and Capability to Deliver Improved Employee Experience](https://eco-cdn.iqpc.com/eco/images/event_content/WFcCULsgxPjNGTaoUNCJVaRoKwUmq86nKJjx5j0V.png "[Melbourne Water] Implementing an In-House Mobility Solution: How Melbourne Water Leveraged Internal Culture and Capability to Deliver Improved Employee Experience")
[Melbourne Water] Implementing an In-House Mobility Solution: How Melbourne Water Leveraged Internal Culture and Capability to Deliver Improved Employee Experience
Ahead of the Field Service
Management Summit 2019, we caught up with Frank Courtney, Principal - Technology Enablement
at Melbourne Water about the new mobility platform and how their in-house
development enabled not only improved performance but created a stronger
company culture.
