Trades Service Excellence On-Floor Guide
At the Trades Service Excellence On-FloorLearn how to integrate seamless work order management systems and mobility solutions to support your field workforce and deliver a better customer experience; with experts from Fielder Brothers Plumbing, SureFire Systems, Glenco, Mobile Test N Cal, FODC, Equipment Excavation, Cumberland Building, McLean’s Freight Service.
Asset Management On-Floor Guide
At the Asset Management On-Floor Stage Program, asset managers from Aurecon, City of Tea Tree Gully, Logan City Council, RMIT University, City of Wollongong, and Toowoomba Regional Council will address whole life-cycle asset planning strategies, risk management, customer centricity, and technologies to optimise operations.
FSM 2018 - Post Show Report
FSM is A/NZ’s largest and best attended field service management event. As the landmark 10th anniversary, it was only fitting that this year’s event surpassed all expectations by attracting over 200 participants. I am very excited to see how the 2019 FSM conference will shape up and how we can continue to take it to new heights.
The Global Field Service Management Market is set for rapid growth and is expected to reach over AUD 9 Billion by 2023. This is fueled by AR and VR, Automation, Real Time Analytics, Artificial Intelligence and Drones. It is an exciting time for the industry as more organisations embrace mobility in a bid to improve productivity, lower operational costs and deliver customer centric services.